Receptionist cum computer operator job in Ranchi

Front Office : Executive/Receptionist Salary ₹ 7000 – Ranchi
Job Category : Receptionist
Job Type: Full Time
Job Location: Ranchi
Job Position: Front office Executive/Receptionist
Functional Area: Front Office Executive/ Receptionist/ Computer Operator
Experience: 0 to 1 years.
Work : Manage the front desk, Work of Microsoft Office, Post on social media website
Call : Attend incoming calls of leads and manage customer details in Excel
Records : Keep a record of Students/Customer of office visitors and help in Guiding our services
Desire Profile: English/Hindi/Bengali speaking skills is mandatory.

Q1: What do you mean by a “Receptionist cum Computer Operator” job?

At WebSocialTraffic, a Receptionist cum Computer Operator is a person who plays a dual role in our office. On one hand, you’ll be the first point of contact for our clients—answering phone calls, attending to walk-in visitors, and sharing information about our services like website design and digital marketing.
On the other hand, you’ll also be responsible for basic computer tasks such as data entry, updating records in Excel, managing email communication, and helping us maintain content on our website—like posting blogs or updating the contact section. It’s a blend of front-desk management and basic computer work.

Q2: What will be my key responsibilities in your company?

As a Receptionist cum Computer Operator at WebSocialTraffic, a digital marketing and IT company based in Ranchi, your main responsibilities will include:

• Greeting and assisting customers who contact us for services related to website design, SEO, app development, and digital promotion.
• Handling customer queries through phone, email, and our WhatsApp Business account.
• Updating and maintaining Excel sheets with client information.
• Managing posts and updates on the company website and social media.
• Coordinating between customers and the technical team regarding service details, packages, and follow-ups.
• Keeping records organized and helping in daily office coordination.

We believe in team support, so you’ll always have guidance whenever needed.

Q3: Do you provide training for this job?

Yes, we provide full training to help you get comfortable with the job. We understand that every person comes with a different background, so we guide our staff through all the necessary steps—from how to communicate with customers to understanding the basic technical terms.

You’ll learn:

• How to answer calls and handle client inquiries.
• How to explain our services (like website packages, SEO, etc.) in simple terms.
• How to use Excel, email, and website admin tools.
• How to chat professionally with clients over WhatsApp or social media.

Q4: What skills are required for this position?

To do well in this job, you should have:

• Basic communication skills (being polite, understanding what the customer wants, and replying clearly).
• Computer skills, especially using Microsoft Excel, Word, and Internet browsing.
• Willingness to learn new tools related to websites and digital marketing.
• Knowing how to use WhatsApp, Facebook, and Instagram is also helpful.

You don’t need to be an expert—but you should be comfortable working on a computer and talking to people.

Q5: Is computer knowledge mandatory for this job?

Yes, having basic computer knowledge is a must. You should be able to:

• Work with Microsoft Office (Excel, Word, PowerPoint)
• Use email, browsers, and social media platforms
• Handle day-to-day tasks like typing, editing data, and updating websites

We do offer training, but a foundation in using a computer confidently is required.

Q6: Where else can I find similar jobs like this?

If you are interested in similar jobs, you can check job portals like:

• Naukri.com
• Indeed
• WorkIndia
• SimplyHired

You can search using keywords like Receptionist, Front Office Executive, or Computer Operator to explore more opportunities.