BPO Telecaller Jobs in Ranchi for 10th pass

🚀 Join Our Team as a Telecaller! 🚀

Are you an enthusiastic communicator with a passion for customer service and sales? We are looking for dedicated and dynamic Telecallers to join our growing team! If you have excellent verbal communication skills and a drive to connect with people, this could be the perfect opportunity for you.

About the Role

As a Telecaller, you will be responsible for initiating telephone conversations with both existing and potential customers. Your primary objective is to promote our products or services, generate sales, and build strong relationships with clients. You’ll be the voice of our company, ensuring that customers have a positive experience and feel valued.

This role requires excellent communication skills, a persuasive attitude, and a customer-focused mindset. Whether it’s an inbound inquiry or an outbound sales call, you will be handling conversations that help grow the company while meeting the needs of our clients.

Key Responsibilities

✅ Make outbound calls to potential and existing customers to inform them about our products and services.
✅ Answer inbound calls from customers to address inquiries, resolve issues, and provide outstanding support.
✅ Maintain in-depth knowledge about the company’s offerings to confidently explain features and benefits to clients.
✅ Consistently update and manage customer contact lists and call records accurately in the system.
✅ Meet and exceed weekly/monthly sales targets set by the organization.
✅ Understand customer needs and suggest suitable products or services to meet those needs.
✅ Follow up with customers regularly to ensure satisfaction and foster long-term relationships.
✅ Gather valuable feedback from customers and suggest improvements to enhance products or services.
✅ Stay up-to-date with market trends and competitors to effectively position our products in conversations.
✅ Attend team meetings to discuss progress, strategies, and goals, and to clarify expectations regarding performance.
✅ Always maintain professionalism and respect in all customer interactions, even in challenging situations.

Requirements & Qualifications

🎓 Education: Minimum qualification of 10th or 12th pass, or an equivalent diploma.
📞 Experience: Prior experience in telecalling, telesales, or customer support is preferred but not mandatory.
💻 Technical Skills: Basic knowledge of computers and CRM tools is an advantage.
🎯 Sales Skills: Completion of any sales-related training programs will be a plus.
🌍 Cultural Sensitivity: Ability to communicate effectively with people from diverse backgrounds.
🗣 Communication: Excellent verbal communication and interpersonal skills are essential.
🔄 Adaptability: Flexible communication style to handle different types of customers and situations.
📝 Organizational Skills: Good record-keeping abilities and attention to detail when managing client data.
🧠 Growth Mindset: Willingness to accept feedback and continuously work on self-improvement without taking criticism personally.

Why Join Us?

✨ Opportunity to work in a positive, growth-oriented environment
✨ Learn and enhance your communication and sales skills
✨ Attractive incentives and bonuses for top performers
✨ Be a part of a supportive and enthusiastic team
✨ Opportunity for career growth and internal promotions

If you are someone who loves talking to people, has a passion for sales, and wants to contribute to a dynamic team, we would love to hear from you!

📞 Apply Now and take your first step toward a rewarding career