Job Opening: Telecaller (Work From Office) – Female Candidates Preferred
Company Name:
Web Social Traffic
Location:
Road No. 2, Dwarikapuri, Ranchi, Jharkhand
About the Role:
We are looking for enthusiastic and self-motivated Telecallers to join our dynamic team at Web Social Traffic. If you are passionate about communication, have a pleasant personality, and enjoy connecting with people, this role is perfect for you! Freshers are welcome to apply, and prior experience in telecalling or customer service will be an added advantage.
Job Details:
- Job Title: Telecaller
- Job Type: Full-Time (Work From Office)
- Job Location: Road No. 2, Dwarikapuri, Ranchi, Jharkhand
- Working Days: Monday to Saturday
- Working Hours: 10:30 AM – 06:30 PM
- Interview Timings: 11:00 AM – 02:00 PM (Monday to Saturday)
- Salary Range: ₹10,000 to ₹16,000 per month
(Salary depends on skills, experience, and performance during the interview.)
Eligibility Criteria:
- Educational Qualification: 10th Pass or 12th Pass
- Gender: Female candidates preferred (Male candidates may also apply)
- Experience: 0 to 1 year of experience (Freshers are welcome!)
- Languages Required: Hindi (Mandatory), English (Basic communication skills)
- Work Environment: Work From Office
Key Responsibilities:
Outbound Calling:
Make outbound calls to potential customers from the company’s database or provided contact lists.Promote Products/Services:
Introduce and explain the company’s products and services clearly and confidently to prospective clients.Customer Engagement:
Engage actively with customers, listen to their needs, answer their questions, and provide appropriate solutions.Lead Generation & Appointment Setting:
Generate interest in the products/services and set up appointments for the sales team.Maintain Records:
Keep records of calls, customer details, feedback, and update CRM systems as needed.
What We’re Looking For:
- Good verbal communication skills in Hindi (Basic English is a plus)
- A confident and pleasant personality
- Ability to work independently as well as in a team
- Basic computer knowledge is an advantage
- Willingness to learn and grow with the company
Why Join Us?
- Friendly and supportive work environment
- Opportunities for career growth and learning
- Attractive incentives based on performance
- Fixed work timings with no night shifts
- Training provided for freshers
Frequently Asked Questions:
1. What is the salary for the Telecaller role?
Salary ranges between ₹10,000 and ₹16,000 per month depending on your skills, experience, and interview performance.
2. What is the educational requirement?
Minimum education required is 10th or 12th Pass.
3. Is this a work-from-home or office-based job?
This is a Work From Office position.
4. Can both male and female candidates apply?
The role is open to both, but female candidates are preferred.
5. Do I need prior experience?
No prior experience is needed! Freshers can apply, and we provide on-the-job training.
6. Where is the office located?
Our office is at Road No. 2, Dwarikapuri, Ranchi, Jharkhand.
7. What are the working hours?
Working hours are from 10:30 AM to 06:30 PM, Monday to Saturday.
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🚀 Join Our Team as a Telecaller! 🚀
Are you an enthusiastic communicator with a passion for customer service and sales? We are looking for dedicated and dynamic Telecallers to join our growing team! If you have excellent verbal communication skills and a drive to connect with people, this could be the perfect opportunity for you.
About the Role
As a Telecaller, you will be responsible for initiating telephone conversations with both existing and potential customers. Your primary objective is to promote our products or services, generate sales, and build strong relationships with clients. You’ll be the voice of our company, ensuring that customers have a positive experience and feel valued.
This role requires excellent communication skills, a persuasive attitude, and a customer-focused mindset. Whether it’s an inbound inquiry or an outbound sales call, you will be handling conversations that help grow the company while meeting the needs of our clients.
Key Responsibilities
✅ Make outbound calls to potential and existing customers to inform them about our products and services.
✅ Answer inbound calls from customers to address inquiries, resolve issues, and provide outstanding support.
✅ Maintain in-depth knowledge about the company’s offerings to confidently explain features and benefits to clients.
✅ Consistently update and manage customer contact lists and call records accurately in the system.
✅ Meet and exceed weekly/monthly sales targets set by the organization.
✅ Understand customer needs and suggest suitable products or services to meet those needs.
✅ Follow up with customers regularly to ensure satisfaction and foster long-term relationships.
✅ Gather valuable feedback from customers and suggest improvements to enhance products or services.
✅ Stay up-to-date with market trends and competitors to effectively position our products in conversations.
✅ Attend team meetings to discuss progress, strategies, and goals, and to clarify expectations regarding performance.
✅ Always maintain professionalism and respect in all customer interactions, even in challenging situations.
Requirements & Qualifications
🎓 Education: Minimum qualification of 10th or 12th pass, or an equivalent diploma.
📞 Experience: Prior experience in telecalling, telesales, or customer support is preferred but not mandatory.
💻 Technical Skills: Basic knowledge of computers and CRM tools is an advantage.
🎯 Sales Skills: Completion of any sales-related training programs will be a plus.
🌍 Cultural Sensitivity: Ability to communicate effectively with people from diverse backgrounds.
🗣 Communication: Excellent verbal communication and interpersonal skills are essential.
🔄 Adaptability: Flexible communication style to handle different types of customers and situations.
📝 Organizational Skills: Good record-keeping abilities and attention to detail when managing client data.
🧠 Growth Mindset: Willingness to accept feedback and continuously work on self-improvement without taking criticism personally.
Why Join Us?
✨ Opportunity to work in a positive, growth-oriented environment
✨ Learn and enhance your communication and sales skills
✨ Attractive incentives and bonuses for top performers
✨ Be a part of a supportive and enthusiastic team
✨ Opportunity for career growth and internal promotions
If you are someone who loves talking to people, has a passion for sales, and wants to contribute to a dynamic team, we would love to hear from you!
📞 Apply Now and take your first step toward a rewarding career